POLICIES

Please read through our policies below:

Privacy policy

Cookies policy

We would like to assure you that we are committed to protecting the privacy of all our users. We will ensure that the information you provide us with is kept private and confidential, and we will only use it to provide the services you request.

 

Data Protection

Your personal information refers to the data obtained from you in connection with the service provided. Your privacy is important to us and we promise to respect your personal information.

In accordance with General Data Protection Regulations (GDPR) The Old Ginn House Inn use appropriate systems and procedures to safeguard information and prevent unauthorised access to personal information.  Only authorised personnel are permitted to access personal information in the course of their work.

Information You Voluntarily Provide

When you complete a booking, send us an email, or communicate with us in any way, you are voluntarily giving us information that we collect. That information may include either your name, physical address, email address, IP address, phone number, credit card information, as well as details including gender, location, and other demographic information. By giving us this information, you consent to this information being collected, used, or stored by us.  In the interest of your privacy, we only collect, use and retain information reasonably required for our legitimate business interests, such as processing bookings and queries or providing you with marketing materials.

Cookie Usage

Cookies are small amounts of information that are sent to and are stored on your computer. They are used by The Old Ginn House Inn to identify you when you visit the site, and to make your use of the site more convenient for you. If you do not wish to have Cookies placed on your computer you can disable Cookies on your Internet browser. You can read more in our Cookie Policy below.

 

Information We Automatically Collect

When you browse the website or make a booking we may automatically collect information about your visit by using cookies. This information may include your device type, browser, IP address, how you came to the website or how you interacted with the website. This information may be used to monitor or improve website performance or deliver targeted advertising. Information from the cookie alone generally will not identify you personally and we will not use this information in connection with any personally identifiable information you have provided.

 

Information We Share with Third Party Providers

We may share your personally identifiable information with service providers but only in connection with any booking made at The Old Ginn House Inn, including

  • Payment processors for secure credit card payment transaction.

  • Hosting services.

  • Email service providers to send you emails pertaining to your booking. Such providers may send emails of a marketing nature if you have agreed to receive such and will track some performance indicators, such as open and click rates.

  • Advertising partners who may use email address, cookies and other tracking technologies, such as pixels and web beacons, to gather information about your activities on our website and other sites to provide you with targeted advertising based on your browsing activities and interests.

  • Our business partners, suppliers, and sub-contractors, for the performance of any contract we enter into with them. We may also share your data with analytics and search engine providers that assist us in the improvement of our website.

  • Legal authorities when we believe in good faith that we are lawfully authorised or required to do so or when necessary to do so to protect the rights and safety of The Old Ginn House Inn, employees and users from fraudulent, abusive, inappropriate or unlawful use of our services.

 

Access to Personally Identifiable Information

If your personally identifiable information changes or you wish your information to be removed from our records, you may update or delete it by emailing The Old Ginn House Inn.

If, with your agreement, we send email promotions and you then wish to stop receiving these, click on the unsubscribe link.

 

How Long Personal Data is Kept

We will retain your information for as long as required to deliver your service, agreement or resolve any issues, or until advised not to. Please note that we cannot always delete records of all historical data. For example, we are required to retain certain records for financial reporting and compliance reasons.

Third Party Websites

Any information, communications, or materials you submit to us via a social media platform is done at your own risk without any expectation of privacy. We cannot control the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them.

 

Our website includes links to other websites, whose privacy practices may be different from ours. If you submit personally identifiable information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

 

Changes to Privacy Policy

We may make changes to this privacy policy, which come into effect upon updating this page. We recommend reviewing this privacy policy so you are aware of any changes that affect what you are consenting to by interacting with the website, submitting a query, making a booking or otherwise interacting with The Old Ginn House Inn.

 

 

ALSO SEE PRIVACY & COOKIES ON OUR ON-LINE BOOKING SYSTEM, POWERED BY FREETOBOOK

 

 

General Information

  • Credit / debit card details are required to secure a reservation.  (A deposit may be used as a method of guarantee, if a credit / debit card is not held).
    If the case of a ‘no-show’ the amount due will be taken from the card.
    If any damage or any items are found to be misplaced, including room keys, the cost for repair or replacement will be taken from the card.

  • Payments to The Old Ginn House Inn are to be made on the date and in the amounts as specified at the time of booking as outlined in the booking confirmation, if any booking is varied prior to arrival then the payment will reflect the latest details.

  • A valid credit / debit card must be swiped through the card machine for any additional charges to be added to the room account.  

  • Payment can be made by a valid credit /debit card or by cash.

  • Cancellation Policy – 24 Hours. If cancelled after 2pm the day before arrival, the first night will be charged.  In the case of a ‘no-show’ the full amount will be charged.

  • For non-refundable bookings, the full payment will be taken at the time of booking. This payment is not refundable in the event of any amendment or cancellation.

  • Group Bookings – please telephone for Terms & Conditions

  • Specific rooms cannot be guaranteed

  • Animals are not allowed within the bedrooms, unless officially assisting guests with disabilities.

  • Check-in time – from 2pm – 10pm.  Please inform if arrival is after 10pm.

  • Check-out time – before 11am.

  • Early check-in / Late check-out may be available subject to room availability and a small charge.

  • Prices may change due to circumstances beyond our control, for example changes in the VAT rate.

 

The Old Ginn House Inn strives to ensure that the contents of this site are accurate and reliable. However, The Old Ginn House Inn and its agents are not infallible, and errors and/or omissions may sometimes occur.

The Old Ginn House Inn does not warrant the accuracy or completeness of the contents, including, without limitation, any information relating to prices or availability.

The Old Ginn House Inn will from time to time revise the contents and/or the products, services and resources described therein and reserves the right to make such changes without any obligation to notify past, current or prospective visitors of this Website.

PRIVACY POLICY

This is the Cookie Policy for The Old Ginn House Inn, accessible from https://www.oldginnhouse.co.uk

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the websites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies or at the All About Cookies website.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

  • Forms related cookies
    When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

  • Site preferences cookies
    In order to provide you with a great experience on this site, we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases, we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.

  • Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

  • We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

COOKIE POLICY

 
 

The Old Ginn House Inn
Moor Road 
Great Clifton 
CA14 1TS

01900 64616

enquiries@oldginnhouse.co.uk

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